Parsing Issues

Incident Report for Top Echelon Recruiting Software

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Aug 07, 2026 - 19:06 EDT

Identified

The issue has been identified and our developers are working on resolving it.

Posted Aug 07, 2026 - 16:49 EDT

Update

We are continuing to monitor for any further issues.

Posted Aug 07, 2026 - 15:09 EDT

Monitoring

The cause has been identified, and parsing is back up. We will continue to monitor the service.

Posted Aug 07, 2026 - 15:08 EDT

Investigating

We are currently investigating reports of parsing issues affecting some customers.

Our team is actively investigating the cause and working to resolve the issue as quickly as possible.

We will provide additional updates as more information becomes available. Thank you for your patience.

Posted Aug 07, 2026 - 15:00 EDT

This incident affects: Recruiting Software and Top Echelon Network.