The issues affecting the platform have been resolved.
Following an extended period of monitoring, all services continue to operate normally, and we consider this incident resolved.
Thank you for your patience and understanding throughout this incident.
Posted Jul 24, 2026 - 14:03 EDT
Monitoring
The fix has been implemented, and the affected processing queues have caught up.
Services should now be operating normally. We are continuing to monitor the system to ensure everything remains stable.
We will continue to keep you informed of any significant updates.
Posted Jul 24, 2026 - 09:10 EDT
Identified
Our engineers have identified the cause of the service issues and are actively working on a fix.
Customers may experience intermittent issues with various parts of the application, including email sending and recently added records. Additional functionality may also be affected while we work to restore normal service.
We appreciate your patience and will provide another update as soon as more information is available.
Posted Jul 24, 2026 - 08:41 EDT
Investigating
We are currently investigating reports of issues affecting some customers.
At this time, we have received reports of:
Problems sending emails. Difficulty locating recently added records.
Our team is actively investigating the cause and working to resolve the issue as quickly as possible.
We will provide additional updates as more information becomes available. Thank you for your patience.